COMPANY: Invited Ipswich, MA (FULL-TIME)
LOCATION: On-site
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong. Invited reflects our proud history of inclusiveness and captures our welcoming spirit.
Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us. Invited. Where You Belong.Job SummaryThe Golf Shop Attendant is responsible for promoting the game of golf and the Club while providing the Three Steps of Service to the Members and guests. Responsible for providing quality service, ordering necessary merchandise, and managing the golf shop operations.
Day-to-Day
- Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in all golfers prior to play. This also includes proper cash handling and meeting all standards of operations.
- Respond to inquiries and make tee times for Members and guests both in-person and over the phone. Focus attention on Members’ and guests’ needs while remaining calm, professional and courteous at all times, even when under pressure.
- Responsible for inventory controls, merchandise check-in, and organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e., shirts, socks, gloves, hats, balls, etc.).
- Responsible for marshaling, starting, and outside services as needed and requested.
- Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.
About You
- Customer service experience. Basic Golf Knowledge.
- You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.
- A high school diploma, GED, or equivalent.
