Responsible for all aspects of the Golf Club’s operation and maintenance.
The Golf Club of Dallas
2200 West Red Bird Lane
Dallas, Texas 75232
Tel: 214-333-3595
Essential Duties And Responsibilities
(Other duties may be assigned)
- Manages all aspects of the Golf Club operations including its activities and the relationships between the members, guests, employees, and community.
- Oversee all aspects of the Golf Club, including the golf pro shop, tennis, pool services, food and beverage, and events to ensure high standards and total customer satisfaction.
- Developing and managing budgets, controlling costs, and analyzing financial statements to maximize revenue and profitability.
- Secures and protects all Golf Club assets including facilities and equipment.
- Ensure the upkeep and maintenance of club facilities, clubhouse, swimming pool, tennis court, and other amenities.
- Schedule and chair regular staff meetings focused on customers, operations, revenue growth, cost containment, and continuous improvement.
- Organizing and coordinating community engagement events, workshops, and volunteer opportunities.
- Attend monthly department meetings and any invited/scheduled management meetings.
- Ensures that the Golf Club is providing healthy and high-quality playing conditions for guests of the property.
- Ensure the development of the management team by providing training and development opportunities.
- Must demonstrate a working knowledge of all policies and procedures.
- Carry out responsibilities by the organization’s policies and applicable laws.
- Responsible for the overall spiritual leadership of the Golf Club.
- Ensure that staff integrate a spiritual foundation into their meetings and daily responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Attendance/Punctuality – Is consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.
Customer Service – Manage difficult or emotional customer situations. Respond promptly to customer needs. Solicit customer feedback to improve service. Respond to requests for service and assistance.
Dependability – Use time appropriately and wisely. Follow instructions and respond to management direction. Accept responsibility for own actions.
Teamwork – Balance team and individual responsibilities. Give and welcomes feedback. Contribute to building a positive team spirit. Put success of team above own interests. Support everyone’s efforts to succeed.
Diversity – Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Educate others on the value of diversity.
Ethics – Inspire the trust of others by keeping commitments and working with integrity and ethically. Uphold organizational goals.
Interpersonal Skills – Create and maintain a climate of respect and fairness. Focus on solving conflict, not blaming. Maintain confidentiality. Listen to others without interrupting. Keep emotions under control.
Mathematical Skills – Ability to apply concepts of basic algebra and geometry. Present numerical data effectively.
Oral Communication – Ability to communicate primarily in English. Speak clearly and persuasively in positive and/or negative situations. Listen and get clarification in order to respond to questions.
Planning/Organizing – Prioritize and plan work activities. Plan for additional resources. Set goals and objectives. Develop realistic action plans.
Problem Solving – Identify and resolve problems in a timely manner and demonstrate the ability to develop alternative solutions. Gather and analyze information in order to develop alternative solutions. Work well in group problem solving situations.
Professionalism – Approach others in a tactful manner by showing respect and consideration regardless of status or position. React well under pressure by keeping emotions under control.
Project Management – Coordinate and develop project plans and manages project team activities. Communicate changes and progress. Complete projects on time and within set budget.
Quality – Demonstrate accuracy and thoroughness. Look for ways to improve and promote quality. Apply feedback to improve performance. Monitor own work to ensure quality.
Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Safety and Security – Observe safety and security procedures. Report potentially unsafe conditions. Use equipment and materials properly.
Technical Skills – Assess own strengths and weaknesses. Pursue training and development opportunities. Strive to continuously build knowledge and skills. Share expertise with others.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience
- Bachelor’s degree in Business Administration, Hospitality Management or related field.
- Minimum of five years’ country club management, hospitality, business administration or related.
- Skilled in customer service, operations management, and strategic planning.
Other Skills And Abilities
- Knowledge of budgeting and expense management.
- Knowledge of local, federal, and state laws and regulations affecting management of country club operations.
- Must have a strong business aptitude and passion for the golf business.
Spiritual Commitment
All employees are expected to commit to Christ and to the philosophy, ministry and vision of OCBF and to help the church to meet the spiritual, social, emotional and physical needs of the church family.
Members are asked to commit to:
- Consciously pursuing spiritual growth by participating in the vital experience of the church (Education, Fellowship, Outreach and Worship).
- Faithfully give at least 10% of their income to the ministry of OCBF.
- Faithfully serve in one of the ministries of the church in a volunteer capacity.
- Agree to read and function under the guidelines and authority of the Church Constitution and By-Laws.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to frequently sit, stand, bend, kneel, walk and crouch.
- Standing for extended periods of time.
- Ability to lift up to 25 lbs., and to lift overhead and push/pull, move lighter objects.
The noise level in the work environment is usually moderate.
